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California DMV Vehicle Registration FAQ’s

At KIS, we want to be an information resource for all California motorists. We’ve compiled a list of frequently asked questions regarding services that we provide. Hopefully, you find this resource helpful; if you have further questions, please contact us

  • I did not receive or I have lost my DMV renewal notice. What can I do?

    A DMV renewal notice or RIN are not required to renew your registration with KIS. All you need is your license plate number, make and full VIN. Neither KIS nor the DMV can issue replacement renewal notices or provide the original Renewal Identification Number (RIN).
  • I have lost my registration card. How can I get a replacement?

    Normally, you would need to go into a DMV field office, but KIS can help you save time and avoid the DMV. Just click the start button to the left and follow the instructions. Your replacement registration card will shipped on the same business day and we also offer a same day e-copy or express shipping if you’re in a hurry.
  • My license plate sticker is missing. How can I get a replacement sticker?

    KIS can help you save time and avoid the DMV. Just click the start button to the left and follow the instructions. Your replacement sticker will shipped on the same business day and we also offer a same day e-copy of your registration card and express shipping if you’re in a hurry. The DMV requires that you must be the registered owner to request a replacement sticker.
  • I have lost my original title. How can I get a replacement vehicle title?

    Normally, you would need to go into a DMV field office, but KIS can help you save time and avoid the DMV. Just click the start button to the left and follow the instructions. KIS will process your request by e-mailing you the required forms. Once you send the original forms back to KIS, you will receive your official duplicate title from the DMV within 2-3 weeks.
  • I paid the DMV and have not received my sticker. How long does it usually take?

    If you completed your DMV registration through KIS, it should take only a few days to receive your registration and sticker. If you paid your DMV registration renewal fees directly to the DMV, it may take up 4 to 6 weeks to receive your registration card and sticker. If it has been longer than 6 weeks, you could:
  • I am moving to California. How do I register my vehicle for the first time in California?

    This process can only be handled in our office. More information can be found at the DMV link: http://dmv.ca.gov/vr/newvehicle.htm. You may also contact the CA DMV at 800-777-0133 for additional information.
  • Can I legally drive my vehicle if I have paid my DMV fees, but I still need a smog test?

    You must possess a validated registration card and current sticker affixed to the license plate to operate the vehicle legally. You can visit a DMV field office and request a temporary operating or move permit before your operate the vehicle. The DMV will usually charge a fee for a temporary operating permit.
  • How long do I have before I must notify the DMV of a vehicle purchase?

    If you have purchased a vehicle registered in California, you will need to transfer the ownership within 10 days from the date of purchase. Penalties will be assessed if not transferred within 30 days. KIs can help transfer your vehicle title today online without having to go the DMV. Just click the start button to the left and follow the instructions.
  • How do I locate my Vehicle Identification Number (VIN)?

    The Vehicle Identification Number (VIN) is located on your vehicle registration card and your vehicle title. The VIN is also located on the driver’s side dash-board, under the windshield and located on the driver’s side door jamb. This number is up to 17 digits in length and contains letters and numbers.
  • One or both of my license plates are missing. How do I replace them?

    If one or both of your license plates are missing, At KIS Use the Contact Form if you would like to purchase a replacement sticker, license plates and registration card or duplicate title, if lost, stolen, or illegible, More information can be found by clicking this link: http://www.dmv.ca.gov/vr/vr_info.htm#check
  • My registration is suspended. How do I get the suspension removed?

    The DMV will suspend a vehicle registration if proof of insurance is not on file with the DMV. To remove the suspension, you must submit proof of insurance to the DMV and pay a reinstatement fee of $14.00. KIS can help you save time and money by issue you an insurance policy to. Instructions on how to remove the suspension can be found here: http://www.dmv.ca.gov/online/vrir/vr_sb1500.htm.
  • How do I renew my driver’s license?

    Driver’s license transactions must be handled directly with the DMV. More information can be found at this DMV link: http://www.dmv.ca.gov/dl/dl_info.htm#RENEW.
  • Where can I get additional DMV related information?

    Helpful and useful DMV-related content is available at this link: http://www.dmv.com.